Privacy Policy
This Privacy Policy explains how the EnLight Family of Companies collects, uses, shares, and protects personal information across our websites, applications, services, customer programs, and business operations.
Introduction
EnLight and its affiliated companies, subsidiaries, brands, and operating entities are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws.
In this Privacy Policy, “EnLight,” “we,” “us,” and “our” refer to the EnLight Family of Companies that operate the websites, services, programs, and business activities that link to this Privacy Policy.
This Privacy Policy applies when you visit our websites, communicate with us, request information, apply for services, become a customer, participate in a program, interact with our digital tools, or otherwise provide personal information to us.
This policy is intended to help you understand what information we collect, why we collect it, how we use and disclose it, and the choices and rights that may be available to you.
This Privacy Policy does not replace any separate privacy notice, contract, consent, or service-specific disclosure that may apply to a particular EnLight company, product, project, or jurisdiction. Where a separate notice applies, that notice will control for the activity described in it.
Responsible data practices for a connected energy future.
We use information to deliver reliable services, support customers and partners, improve our operations, and protect the people and systems that rely on us.
Information we Collect
Contact & Account Information
We may collect identifiers and contact details such as your name, email address, phone number, mailing address, company, job title, account credentials, and communication preferences.
Customer & Service Information
We may collect information related to inquiries, applications, proposals, contracts, service requests, billing, payment status, project details, customer support, and other interactions with EnLight.
Technical & Usage Information
When you use our websites or digital services, we may collect device information, browser type, IP address, pages viewed, links clicked, session activity, cookie identifiers, and similar usage data.
Energy & Operational Information
Where relevant to our services, we may process information about sites, equipment, systems, energy usage, production, performance, maintenance, utility or interconnection details, and related operational records.
We may collect information directly from you, automatically through our digital services, from EnLight affiliates, from business partners and service providers, from publicly available sources, and from third parties when permitted by law.
We do not seek to collect sensitive personal information unless it is necessary for a specific business purpose, required by law, or provided with appropriate notice or consent.
How We Use Information
We may use personal information for the following purposes:
To provide, operate, maintain, and improve our websites, applications, services, programs, projects, and customer experiences.
To respond to inquiries, prepare proposals, evaluate applications, process transactions, manage accounts, provide support, and administer contracts.
To communicate with you about services, appointments, updates, safety notices, billing, account matters, marketing, events, and other information that may be relevant to you.
To analyze service performance, improve reliability, troubleshoot issues, develop new offerings, and understand how people use our digital properties.
To protect our customers, employees, partners, systems, facilities, information, and legal rights, including by detecting fraud, abuse, security incidents, or unauthorized activity.
To comply with legal, regulatory, accounting, tax, audit, reporting, and contractual obligations.
How We Share Information
Cookies, Analytics & Similar Technologies
We may share personal information within the EnLight Family of Companies for the purposes described in this Privacy Policy, including to provide services, coordinate customer support, manage projects, improve operations, and maintain consistent privacy and security practices.
We may also share information with trusted service providers, vendors, contractors, consultants, professional advisors, financing partners, installation or maintenance partners, technology providers, analytics providers, payment processors, and other parties that help us operate our business and deliver services.
These parties are expected to use information only as needed to provide services to EnLight or as otherwise permitted by law.
We may disclose information when required or permitted by law, regulation, legal process, government request, or to protect the rights, safety, property, or security of EnLight, our customers, our employees, our partners, or others.
We may also transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
We do not sell personal information for money. If any EnLight company engages in activities that applicable law defines as a “sale,” “sharing,” or targeted advertising, we will provide any required notices and choices.
Our websites and digital services may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the site, remember preferences, understand traffic and usage, measure campaign performance, improve services, and support security.
You can usually adjust your browser settings to refuse or remove cookies. Some features may not work properly without certain cookies.
Where required, we will provide additional controls for cookie consent or preference management.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.
These safeguards may include access controls, encryption, monitoring, secure systems, training, vendor review, and internal policies appropriate to the nature of the information and the risks involved.
No method of transmission or storage is completely secure. While we work to protect personal information, we cannot guarantee absolute security.
You should use strong passwords, protect your devices, and notify us promptly if you believe your interaction with EnLight is no longer secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights and interests.
Retention periods may vary depending on the type of information, the EnLight company involved, the services requested or provided, legal requirements, and operational needs.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information.
Access & Portability
You may have the right to request access to the personal information we maintain about you and, where applicable, receive a copy in a portable format.
Correction
You may have the right to ask us to correct personal information that you believe is inaccurate or incomplete.
Deletion
You may have the right to request deletion of personal information, subject to legal exceptions and our need to retain certain records.
Opt Out & Preferences
You may opt out of certain marketing communications by using the unsubscribe link in an email or by contacting us. Transactional or service-related messages may still be sent as needed.
We will not discriminate against you for exercising rights provided by applicable law. To protect your information, we may need to verify your identity before completing certain requests.
International Transfers
The EnLight Family of Companies may process and store information in countries where we, our affiliates, service providers, or partners operate.
These countries may have privacy laws that differ from those in your location.
When required, we use appropriate safeguards for cross-border transfers of personal information.
Children's Privacy
Our websites and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.
Material changes may be communicated through additional notice where required by law.
Questions or Privacy Requests?
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact the EnLight privacy team.
